What is the Gold Class Designation?

Approximately 20% of collision repair shops currently complete the rigorous training requirements needed to meet the Gold Class standard. Businesses that earn Gold Class status are proud of their accomplishment and will typically display the Gold Class logo prominently in their shop and on their website to help you identify them as highly trained repair facilities.

As vehicles incorporate more and more new materials and new technologies, current training has become increasingly important for proper repairs. Gold Class shops are trained to know:

  • How to make the right decisions for a safe repair
  • How to find hidden damage others may not see
  • The latest repair procedures and technologies
  • Which parts to repair and which to replace

Gold Class Advantage

When you see the Gold Class logo, you know a shop is trained in how to make the proper repairs that can retain the safety and structural integrity of your vehicle. Research confirms that choosing a Gold Class business can also mean a better repair experience for you. A May 2013 analysis of more than 18,000 collision repair shops by automotive information provider CynCast found that Gold Class-rated businesses outperformed other body shops by 47% in CynCast’s Shop Performance Value Rating. The rating measures shop performance using important metrics such as how long it takes for customers to get their cars back, the accuracy of the initial estimate, and customer satisfaction.

Many insurers, vehicle makers and repair networks require or recommend training for repair shops in their networks, including Gold Class status. Ask your insurance company or car dealer what training their program requires, or review the following list of Gold Class-supporting organizations:

Vehicle Makers:

  • Acura
  • Audi
  • Fiat Chrysler
  • Ford
  • GM
  • Honda
  • Hyundai
  • Infiniti
  • Kia
  • Nissan
  • Volvo

Insurers:

  • AAA NCNU
  • Allstate
  • Erie Insurance
  • Kemper
  • Liberty Mutual
  • Manitoba Public Insurance
  • MetLife
  • Nationwide
  • Safeco Insurance
  • SGI
  • State Farm
  • USAA